Refund policy

At Elienai we strive to always provide a great shopping experience. We are an online store to jewelry products and accessories. We are focused on giving customers a best service.

All orders are processed between 1 to 3 days, and then sent by mail or pickup.

Online:

No money is returned nor returns are made after payment of the total amount of the purchase.

We are not responsible for any USPS lost packages. If you think your package or mail is lost or delayed, https://www.usps.com/help/missing-mail.htm fill the information, and let USPS know about it.

Any questions or concerns can be elienaiaccesories@gmail.com

Return Policy

Important: NO RETURNS ACCEPTED

We cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.